This website is the online store for the sale of products via the internet (of the company AFOI N KOKKA OE based in Trikala at the 6th km of Trikala Larissa with VAT number 092592355 and GEMI NUMBER 10030053000. Furthermore, any contract that Any other terms that are expressly excluded.Every user who enters and uses the services of the Store is considered to consent and unconditionally accepts the terms set forth here, without exception. The user does not agree with these terms and must abstain from using the Store and from any transaction with it .. The Store may, for any reason and without notice, change these terms but will make every effort to indicate any changes to these terms with a notice to users.The continued use of this i page by users after the effective date of any changes to these Terms will be deemed acceptance by users of these changes. The Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use or errors in the content of the store.
2. RIGHTS, OBLIGATIONS AND RESPONSIBILITY OF THE PARTIES
The Store may contain links or indications regarding other websites owned and operated by third parties. The Company does not handle or control and therefore does not bear any responsibility for any information, product or service contained therein. Therefore, for any problem that arises during their visit or use, you should contact directly the legal representatives of these websites, who have the relevant responsibility for the provision of their services. The Company does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind. The Company does not bear any responsibility or obligation to compensate for any damage (including compensation for non-pecuniary damage) arising from the inability to provide support services.
The online Store is addressed to adults and the user of the Store (which includes any person who uses the store, with or without rights of use, with or without connection, as well as anyone responsible by law for acts of a third party who uses it, eg (legal assistant or legal guardian of a minor) states that he / she is legally able to enter into a contract with the company through the store, as well as to use the store under the terms and conditions mentioned here. The store accepts that it is personally and financially responsible for any use of the store, even if the use of the store is made by others, eg persons residing with it. free to use the store in accordance with these terms, the law and good manners.
for the contents of the transactions belongs exclusively to the user. The company does not exercise any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the contact forms.
The user agrees and undertakes not to use the store for:
a. Posting, publishing or transmitting in any way any content that is or may be deemed for any reason immoral (offends good morals, social values, minority, etc.) or illegal or generally offends, harms or damages the company or any third party; their legal property,
b. Posting, publishing or transmitting in any way any content for which users are not entitled to transmit in accordance with the law or applicable agreements (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by agreements any content that infringes any patent, trademark, trade secret, copyright or other proprietary computers,
c. Any other intentional or unintentional violation of applicable law,
d. Any collection or storage of personal data about other users.
Without prejudice to any other rights of the company, any use contrary to the above may result in termination of the services provided without any notice. The user agrees that the management, employees, associates and shareholders of the company are not responsible for any breach of the above obligations by the User.
To make a purchase from www.homexpert.gr it is not necessary to register in the Store (using "username" and "password"). During the purchase process the user will be asked to login (if he is already registered) or to state the details to which the products will be sent. If the user wishes, he can either state a password and so his data will be saved for future transactions, or not declare a password, so in future transactions he will need to repeat the declaration of the relevant data. This information remains strictly confidential. Orders are made in writing online by completing and sending the relevant form available in the store. For special cases the order can be made by phone or email. In these cases the order is confirmed via email. In products that have to be produced, made changes or ordered according to the customer's choices, the order is valid only if the customer prepares all or part of the value of the order. Other updates on the status of the order are displayed on the user's screen and are sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the
availability or delivery time differs from that listed on the goods page the user will receive a relevant update.
Before sending the order, the user, in addition to knowing the terms hereof, takes note of the following information:
a. That the user's counterparty is the company, the full details of which are listed here.
b. The main characteristics of the goods ordered.
c. The total price of the goods, including VAT. and any other charges as well as, where applicable, all additional shipping, delivery or postage charges and any other charges.
d. The arrangements for payment, delivery, execution of the deadline within which the company undertakes to deliver the goods.
e. That the user can submit any complaint in any way and especially by phone to the number 2431055475 or by email to email@example.com and that the company, after examining the complaint will contact the user as soon as possible.
f. Given the use of the internet as a means of distance communication for the conclusion of the contract, there is no user charge by the company for the use of the Store,
g. That the user has the right to withdraw in accordance with the conditions, deadline and procedures for exercising the right listed below.
h. That the company is liable for actual defects and lack of contracted properties in accordance with articles 534 et seq. of the Civil Code and that the Company provides further commercial guarantee and after-sales support services, in accordance with the following terms,
Any product offers are valid until stocks run out. The Company is not responsible for any errors in features, photos and product prices listed in the Store and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with the order, he must contact the company by email at info @ homexpert.gr. The company reserves the right not to complete the sale in the event of an error such as those mentioned.
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-Union platform for
electronic dispute resolution (ADR platform). https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
4. INTELLECTUAL PROPERTY
The store includes copyrighted material owned by the company and protected by law. All contents of the store are copyrighted material of the company (or third parties contracted with it) and are protected by Greek and international law. Any copying, reproduction and retransmission of the material without the written permission of the company is prohibited. In particular, the copyright of the contents of the store, including, without limitation, all documents, files, texts, images, graphics, components and code contained therein as well as the general image of the store, are copyright and industrial property of the store unless otherwise specified and protected by the relevant provisions of Greek Community and international law. The appearance of this material in the store in no way implies the transfer or assignment of a license or right to use them. The Store authorizes users to copy and print excerpts or documents from this website (except for content held by third parties and designated as such) for their non-commercial use, as any copies or excerpts of the documents of these or the pages obtained retains all copyright or other proprietary notices and any disclaimer contained therein. Except for this limited license, nothing in the Store should be construed as guaranteeing any other right or license in respect of any copyright, patent or trademark of the Store and Company or any third party. All logos of the store and its trademarks may not be used or reproduced without the prior written consent of the company. Unless otherwise specified, copying for commercial purposes, modifying or reproducing part or all of the contents of this website in any form, based on it and / or its content, or integrating the electronic retrieval systems into other websites , is prohibited. No link in the Store can be included in any other website without the prior written approval of the company.
5. INVOICING - PAYMENT OF PRICE
Users can be invoiced either with a retail receipt or with an invoice, if the user is a freelancer or a commercial company. For shipments of products within Greece, the user can choose as a method of payment cash on delivery, deposit in a bank account, credit card, debit card, prepaid card or cash. In case of choosing cash on delivery, the user is obliged to pay the total amount to the employee of the courier or transport company who will present the parcel. Cash on delivery can be made up to the amount of € 500. In case of credit card selection, a corresponding charge will be made to the user's card account. Transactions made by credit card or debit card through the store will appear in the account of the credit or debit card of the user with the reason N. KOKKA BROS OE. If it turns out that a third party credit card has been fraudulently used through no fault of his own, this charge may be canceled upon request.
to the Bank that issued the credit card or debit card, which must investigate the complaint. For this reason, every injured third party is obliged as soon as it realizes that this event has occurred to inform the issuing Bank, in order to cancel it and to exclude its use by unauthorized persons. In case of refund, if the user decides to return the product. In cases of cash on delivery, the money is credited to a bank account that the user will indicate, in cases of purchase via credit or debit card, the card is credited immediately.
6. DELIVERY - TRANSFER OF OWNERSHIP AND RISK
The goods can be sent by the company anywhere, to the place indicated by the user in the order form. Shipping costs are borne by the user and depend on the total weight, size, value of the product, the place of destination and the method of sending the order.
Exact shipping costs are automatically displayed in the shopping cart.
The company will make every effort to send the products in stock, within Greece, within 1-3 working days (Monday to Friday) for courier deliveries and within 8-10 days for deliveries with a transport company. In products that are not in stock, our company will inform the user about the delivery time. The maximum delivery time of the products in stock can not exceed 30 days
The company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the fault of the company or due to force majeure and therefore the company is entitled to an extension of execution time. Force majeure means any event that is outside the scope of control of the company and which could not be foreseen and prevented and results in the inability of the company to fulfill, in whole or in part, any of its obligations under the contract. If such incidents last more than one month from the scheduled delivery date of the order, the contract can be terminated by either party without compensation.
In any case of delay in delivery beyond the agreed time, the user must ask the company to make the delivery within an additional period commensurate with the circumstances and only if the goods are not delivered within this additional period, the user is entitled to terminate the contract. The above does not apply when the delivery within the agreed deadline is significant, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the company, before the conclusion of the contract, that the delivery is required to be made on or by a certain and possibly later date. Once the contract is terminated, the company must return, without undue delay, all the money paid under the contract.
Ownership of the goods is transferred after full payment of the price. The risk of loss or damage of the goods is transferred to the user, when he or a third party designated by him and different from the carrier, has acquired physical possession of the goods. However, the risk is transferred to the user
upon delivery to a carrier, if the user requested the goods to be transported by a carrier of his choice and he was not offered by the company (subject to the user's rights vis-.-vis that carrier).
In case of liability of the Company for a real defect or for lack of contracted quality of the good, the user is entitled, at his choice a) to demand, without charge, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs, b) to request a reduction of the price or c) to withdraw from the contract of sale, unless it is an insignificant actual defect. In order for a property to be considered contracted, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the company must make the correction or replacement within a reasonable time. The above rights of the user are barred after two years.
8. RIGHT CANCELLATION, RIGHT OF WITHDRAWAL AND RIGHT OF REPLACEMENT
The user may, using any means of communication, cancel an order he placed, so that it is not executed, provided that it has not already been executed.
The user, if he is a natural and not a legal entity, may, within 14 calendar days from the delivery of the goods to the user (or the delivery to a carrier chosen by the user other than the one offered by the company), withdraw from the contract concluded with company (that is, for all the goods of each order). The Company in this case will return to the user all the money received from him (by credit to his debit / credit card account as long as he used it for the transaction, otherwise by credit to a bank account that the user will indicate - in any case , no refunds will be charged for such refunds - including, where applicable, delivery costs (excluding additional costs due to the user choosing to use a delivery method other than the cheaper standard delivery method offered by the company), without undue delay and definitely within 14 calendar days from the day the company is notified of the user's withdrawal via email.However the company can withhold the refund until they receive the goods back or until the consumer provides proof that he has sent the goods back. The user must, in this case, return through the option and at his own expense and responsibility the goods to the company, without undue delay and certainly within 14 calendar days from the day he declared that he was withdrawing from the contract. Excluded from the right of withdrawal are products manufactured to the consumer's specifications, products which are not eligible for refund for health reasons or for reasons of hygiene, provided they are sealed and have been unsealed after delivery eg Mattresses and topsoils, products which, after delivery, due to their nature, are inextricably mixed with other elements. The user is responsible for any reduction in the value of the goods resulting from manipulation that was not necessary to determine the nature, characteristics and function of the goods and this reduction will be deducted from the money returned by the company to the user. Simply put, the good must is in a state that allows it to be resold, so you can try the good, but not use it. The returned goods must, in addition, be just like before the sale with the card where it exists, in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with everything the contents of the original packaging (instructions for use, specifications and warranties, etc.). The user can return the goods himself at the headquarters of the company. Goods that were sold with an extra gift will have to be returned with the extra gift, otherwise the value of the gift will be deducted from the returned amount. Otherwise, the current provisions of Law 2251/1994 on withdrawal apply. Rights of cancellation, withdrawal or replacement should not be confused with defective goods, as they are covered by their respective warranties and are replaced by the official dealerships of the brands.
9. NEWSLETTERS - NEWSLETTERS
The company through its online store uses your e-mail address (e-mail), as long as you express your consent through the special registration fields, to advertise its products and services and its informative news. You reserve the right of access to your personal data held by the company and to your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant applicable National Law. Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compatible with the mailing regulations. The store allows Newsletter subscribers to unsubscribe from the recipient list. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. The e-mails of Newsletter subscribers are used exclusively for this purpose and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the company and are therefore protected by the relevant provisions of Greek law and international conventions. The company reserves the right not to register a person in the recipient lists or to delete him from them.
10. PERSONAL DATA
except that you have provided such personal information to us in writing. We only collect personal data in relation to you, if you choose to provide it to us. We do not share any personal data with third parties for their own commercial use, unless you have expressly authorized us to do so. Please read this Statement to learn more about how we collect, use, share and protect information online:
a. Information collected
Our store generally uses two ways to collect personal information online:
Information we receive.
- Personal information: You can visit our website without sending us any personal information. We may collect your personally identifiable information (such as name, address, telephone, e-mail address and other personal information) only if you choose to provide it to us.
- Aggregate information: In some cases, we also remove personally identifiable information from data you have provided to us and retain it in aggregate form. We may also combine this data with other information to generate anonymous, aggregated statistical data (eg number of visitors, Internet service provider domain name), which help us to improve our products and services.
b. In addition, by using the store, the user acknowledges that when concluding contracts through it it is necessary to provide certain information related to Personal Data, which will be processed and embedded in files, which have previously been notified to the competent Authority. and for which the company is designated as the Controller. The company does not collect Sensitive Personal Data (eg age), unless requested by the user for commercial reasons (eg for the purpose of selecting a product intended for the specific age group). The purpose of the collection and processing of Personal Data is to record the contractual relationship with the company, control, improve and adapt to preferences and options related to goods and shipping by electronic or traditional means of administration, technology, organization and / and commercial information about the company. The user has the right to have access to the file at any time and to request the correction or deletion of any data concerning him.
The company guarantees the confidentiality and security of the Personal Data, however it may disclose to the competent Public Authorities Personal Data or any other information that it holds or is accessible through its systems, if this is dictated by an applicable law provision. The user guarantees and bears the responsibility for the truth, accuracy, validity, authenticity, relevance and appropriateness of the Personal Data he discloses to the company. The company, subject to the explicit consent of the user, provides users with the opportunity to be informed about new goods available on the market and any other offers, payment arrangements, etc. by sending advertising - informational messages to their email or mail address or via
telephone. In any case, the user can stop receiving advertising messages, at any time. When the user sends any request to the company, the information provided to it is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or harmful to the company or third parties whose interests the company must defend ( third party users, suppliers, etc.).
c. Your choices
You have several options regarding the use of our website. You may decide that you do not wish to submit any personally identifiable information by not entering this information into any fields on our website and by not using any available personalized service, if any. If you choose to submit your personal data, you have the right to view and correct or delete this data at any time by accessing your application. Some websites may ask your permission for specific uses of your information and you can either agree or refuse to use it. If you choose specific uses or communications, such as sending online newsletters, you will be able to unsubscribe at any time by following the instructions in each communication. If you decide to unsubscribe from a service or service, we will arrange for your data to be removed immediately, although we may request additional information before we can process your request. As described below, if you wish to prevent the receipt of cookies so that you can not be identified while browsing our websites, you can set your browser to refuse the receipt of cookies or to notify you whenever they are sent to you.
Our store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure privacy of your data, the store also uses firewalls (password entry programs) and password protection programs in accordance with international market standards. However, it is your responsibility to ensure that the computer you use is adequately secure and protected against malicious software such as Trojans, viruses, etc. Be aware that without adequate security measures (eg secure configuration of your browser, updated software for viruses, effective firewall, non-use of software from dubious sources, etc.) there is a risk of the data as well as the codes you use to protect access to your data, to be disclosed to unauthorized persons.
e. Links to other websites
Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and
f. Statement on the privacy of minors
Our website is aimed at an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal representative. His legal representative has the right, at his request, to see what information was given by the minor and / or to request their deletion.
g. Update of the privacy statement
From time to time our store may revise the content of the online privacy statement. These changes will appear immediately on this page which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.
h. How to contact our store
To ask us questions or if you wish our store to change or modify your profile, please contact us in writing at the following address: N. KOKKA BROS OE MEGALOCHORI TRIKALA 42100
i. Automatically collected Information
This type of information is collected automatically, every time you come in contact with our website as well as through certain emails that we exchange. The automated technologies we use may include, for example, web servers (IP) (web server log), cookies and web beacons.
11. OTHER TERMS
The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.
The use of the store and any contract concluded through it is governed by Greek Law, in particular the laws governing issues related to e-commerce, distance selling and consumer protection, and is subject to the exclusive jurisdiction of the courts of Trikala, according to explicit extension of competence. Any of the above terms becomes contrary to applicable law, automatically ceases to apply, without in any way affecting the validity of the other terms. If any part of the contract concluded through the store proves invalid or unenforceable by a court decision, the remaining contract will continue to be valid. The company may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations. All notifications must be made in writing by hand or by mail. In case of use of the store from another country outside Greece, the user is obliged to comply with the legislation of this country.
The above terms constitute the entire agreement with the company, which reserves the right to modify or renew or delete all
without any warning. The modification or renewal will take effect as soon as this text is informed of any change.